Inguru Wines SL with the commercial name “Artean Wines, Escuela de Vino”, from now on “the coordinator”, offers educational wine tourism trips, hereinafter the “trip”, in different Spanish regions with a detailed program referred to “itinerary” of each of them. The guests in each of these trips is called “guest”.
The coordinator is solely responsible for delivering and coordinating the services and goods specifically described in the itinerary.
The trip has a start and end point indicated in each itinerary, so the coordinator does not assume the responsibility of the cost to get to/from these places. All guests must be +18 years old.
Price, deposits, and payment options:
The price of the trip will be shared with the guest with a clear break down of every service and goods included. Anything not specified in the itinerary, it ́s not included as part of the trip.
The trip will only be confirmed once the coordinator receives the EUR 1,000 deposit per guest. The deposit is non-refundable. The deposit can be paid by using any of these payment options: credit/debit card, transfer, or PayPal.
The remaining balance will be due within 120 days before the start of the trip. The coordinator will send a notification with enough time to complete such payment. If the coordinator does not receive the full payment for the trip before the indicated 120 days, the coordinator may cancel the reservation, and the non-refundable deposit will be kept by the coordinator.
Cancellations and refunds:
If a guest decides to cancel the trip, he/she will need to communicate it to firstname.lastname@example.org with acknowledgment of receipt.
If the cancellation is done within the 60 to 120 days before the start of the trip, the cancellation fee will be 40%. Cancellations done within 60 to 30 days before the start of the trip will incur in a 65% cancellation fee. Cancellations done with less than 30 days before the start of the trip will incur in a 100% cancellation fee and no refund will be issued.
Cancellations done by the coordinator:
The coordinator reserves the right to cancel the trip at any time prior to departure if, due to force majeure, terrorism, natural disasters, political instability, or other external events it is not viable to operate the planned itinerary. If the coordinator cancels the trip, you can transfer the amounts paid to an alternate departure date or receive a full refund. In circumstances where the cancellation is due to external events outside our reasonable control, refunds will be issued less any unrecoverable costs. We are not responsible for any incidental expenses that you may have incurred because of your booking including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights. If you leave a trip for any reason after it has commenced, the coordinator is not obliged to make any refunds for unused services. If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund will be made.
The coordinator reserves the right to slightly modify the itinerary due to external forces. If this is the case, we will notify the guest and deliver a product/service of the same category or higher.
The price does not include any type of travel insurance. The coordinator highly recommends getting a full travel insurance to cover the trip. Your travel insurance must provide cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of €200,000 for each of the categories of cover. We also strongly recommend it to cover any cancellation, curtailment, personal liability and loss of luggage and personal effects.
The accommodation offered in the package is for an ensuite double bedroom (a room for every two people). Guest travelling only could choose between sharing the double bedroom with another only traveller or to upgrade into an individual bedroom for a fee explained in the price of the tour.